Full stepsĮxcel crashes when saving files, what to do? To recover deleted or lost Excel files, let EaseUS file recovery help you easily. If Excel crashes when saving makes you lose Excel files unsaved, restore Excel by AutoRecover. Run Excel in safe mode to see if it can be accessed successfully. On the "File" tab, click "Open".Click on the location where the spreadsheet is loaded and click "Browse". Anyone else who attempts to load these documents has no issues and can edit/save, etc with no issues.Open "Control Panel" > click "Programs and Features" > find "Microsoft Office"> right-click on "Change". These issues only happen with one user, every other user has no issues, this is confined to one person and only person. We tried both an Old and New ISO for Office 2016. We tried wiping and re-imaging the laptops that were tested. We installed Office 2013, and everything worked fine from 2013, but we did not have an active License Key in order to continue using it.Īfter going back to Office 2016 from Office 2013, the issues started happening again immediately. We attempted to completely remove the profile from Active Directory, and deleted the Microsoft/email account. We have tried uninstall Office 2016 on various occasions, both 32 and 64 bit. Repaired documents always crash, and I cannot use them at all. Word also crashes when deleting existing pages/sections breaks or when moving up test from a previous page.Ĭrashes happen from SP, desktop and shared drive on file server. I receive a windows error "Word has stopped working" when attempting to load SharePoint documents, and sometimes they will run for a minute or two then crash on changes and saves. On Office 2016 (32 & 64bit) word and project crashes when loading SharePoint documents, whether they are from SharePoint directly or downloaded to my computer and loaded locally.
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December 2022
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