![]() So if we look closely into the already attached Access Protection log we can see numerous events like this: The issue is because of Access protection rule in place. I think I may have found the issue's resolution. Hi you for your kind time and patience with us. Reconfiguration success or errors status :1603 ![]() Product Name: McAfee Endpoint Security Threat Prevention. Windows Installer reconfigured the product. Product: McAfee Endpoint Security Threat Prevention - Configuration failed EF0E213A_9B42_4915_A036_4763D50F4C17 returned actual error code 1603 (note this may not be 100% accurate if translation happened inside sandbox) !> Error - Could not run command to install Custom Driver: 183 RunCommandLine: Launching process failed: 2 RESTART MANAGER: Failed to shut down all applications in the service's session. !> Error - Could not run command to Install Custom Driver: 183 ![]() *McAfee_ThreatPrevention_CustomAction_Install_ ![]() Here some errors and logs from installation The Upgrade of new version of Security Platform is successful, but Threat Prevention new version failed. & Threat Prevention 10.) to (Endpoint Security Platform 10. So I go back here.We are Trying upgrade from (Endpoint Security Platform 10. I tired to re start a chat again and again (waiting time is not short.) so I gave up until I got cyber attacked into my PC recently. Nguyen, after P.C restart the chat will re-connect automatic." BUT IT DIDN'T. I asked him "This step will disconnect our conversation." He said "Don't worry Mr. The last one better when ATT technician guided me step by step, but one step required re-start my P.C. ![]() So I contacted with ATT by phone, by chat but just received instructions as on ATT website (I followed and failed). McAfee technician told me contact with ATT because they didn't see my account information in their Database. After they accessed my P.C and failed to install it, they found out Error from ATT - not their side. So they required to remote accessing my P.C to check everything. They guided me step by step but it failed again. I clicked on link Customer Support and McAfee responsed. I tried again and again but still got the same error. I followed support page link on ATT to download, install security suite as ATT guided. ![]()
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